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Noritsu Technical Services is designed to service the needs of customers who cannot afford to have downtime. To achieve the quickest and most effective response, NTS provides its customers with a fully staffed technical call center and a field force with a comprehensive national footprint. The NTS division has a flat organization that promotes excellence in service, less bureaucracy, and better training programs.
Division structure:
- U.S. Field Staff located across the country to provide nationwide service coverage
- Canadian Field Staff located in all provinces to provide nationwide service covereage
- Dedicated multi-lingual technical call centers located in Buena Park, California and Montreal, Canada
NTS empowers its field personnel to make immediate decisions, which enables our personnel to accelerate the service process. There is less bureaucracy, allowing us to put more emphasis on activities that generate results for our customers.
Our company culture combines corporate professionalism with an entrepreneurial spirit. The nature of our business requires us to be ready to provide service for our customers, anytime, anywhere. NTS customers find that we are easy to do business with and they appreciate our "can-do" attitude.
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