|
Service. Above and beyond. NTS personnel go the extra mile to make sure our clients are up and running. It comes from our philosophy that started on day one. We don't see ourselves as people who just keep a machine running. We are an extension of the manufacturer's reputation. It's not someone else's problem. It's ours. We own it. And we solve it. Whether it's in the middle of the Pacific Ocean with 30-foot swells or the night before Christmas during a full-force snow storm. We're there for you. |
Service Snapshot
Technical Support Representative: Roberta Byrd
Trained as field technician
...................................................................................
"I have worked in customer service for almost 10 years. I still get a charge out of helping people. Customers are always so happy when they can fix their machines with the guidance of a friendly voice over the phone. It makes their day go so much smoother. I'm always glad that I was there to take their call."